The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Off-site car park
Luggage storage
24-hour services
24-hour reception
24-hour security
General
Non-smoking rooms
Wi-Fi
Free parking
Off-site car park
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Board games
Children's play area
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Live entertainment
Night club
Garden area
BBQ facilities
Leisure/ TV room
Room features
Air conditioning
Sitting area
Terrace
Garden furniture
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Rhapta Road,
Nairobi,
Kenya,
Nairobi
Map view
street view
Rhapta Road,
Nairobi,
Kenya,
Nairobi
City landmarks
Uhuru Highway-Kenyatta Avenue
Uhuru Park
3.4
km
Park
The Nairobi Arboretum
2.0
km
Park
Jeevanjee Gardens
2.9
km
Mbagathi Road Kws Workshop Entrance - Nairobi National Park
David Sheldrick Wildlife Trust
4.1
km
Central Business District
3.4
km
Museum
Nairobi National Museum
4.9
km
Library
Kenya National Archives
3.7
km
Westlands
5.6
km
Zoo
Snake Park
2.0
km
Chiromo
1.8
km
Theatre
Kenya National Theatre
2.4
km
Nairobi
Sigiria
2.7
km
The Sarova Stanley
3.4
km
Denis Pritt Rd
Gracia Gardens
2.7
km
Mosque
Jamia Mosque
3.1
km
Parklands Rd
K1 Klub House
1.1
km
Riverside Drive Rd
Connect Coffee
1.1
km
Mall
Kasuku Center
2.0
km
Mall
Sarit Centre
7.0
km
Alliance Pl
Extreme Outdoors Africa
780 m
Mall
Westgate Shopping Mall
7.4
km
Habitat for Humanity Kenya
5.8
km
Eden Square Office Block
6.2
km
Kazuri Beads Factory
7.4
km
Kumbu Kumbu Art Gallery
6.5
km
Sarit Centre
Banana Box
6.9
km
Casino
Pink Apple Casino
7.1
km
Spring Valley Shopping Centre
9.1
km
Nearby
Kipro Centre
490 m
Viking House
520 m
Restaurants
McFrys
6.6
km
Mpaka Road Westlands
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
convenient location
good dining options
limited room space
service improvement needed
6.6/10
Nice
Rooms
6.3
Location
7.8
Service
5.6
Dining
7.2
Guest reviews
6.6/10
based on 10 reviews
7.9
7.9/10 based on 1797 reviews
Julian
United States,
May
2024
7.2/10
The hotel is situated in a charming neighborhood in the business district of Nairobi, close to malls and easily accessible to many areas of the city. While the rooms are very tiny with limited space for luggage and toiletries, the bed is comfortable. The service requires more emphasis on hospitality training, however, the location compensates by being convenient for exploring Nairobi. The dining options offer a good variety including fruit salads.
Rooms
7.0
The rooms are indeed very tiny with limited space for luggage and toiletries, but the bed is comfortable.
Service
6.0
The service needs improvement in terms of hospitality training for better guest experiences.
Location
8.0
The hotel is in a nice neighborhood in the bustling business district of Nairobi, making it close to everything.
Dining
8.0
The dining experience offers a variety, including refreshing fruit salads.
Facilities
7.0
The hotel facilities are basic yet functional.
Robert
United Kingdom,
April
2024
6.0/10
The hotel is situated in a really nice neighborhood and offers a cozy stay, but the rooms are very tiny with cramped bathrooms. The service needs improvement with better hospitality training. The location is convenient, but noise from nearby nightlife can be bothersome. The dining experience is included and satisfying with enough dish options. The facilities are adequate but not luxurious.
Rooms
5.0
The rooms are very tiny with a cramped bathroom, offering no space for clothes or toiletries.
Service
5.0
I felt that the service could be more welcoming and better briefed on hospitality standards.
Location
7.0
The hotel is located in a really nice neighborhood, but noise from nearby nightlife can be a bit disruptive.
Dining
8.0
The dining experience includes enough dish options and is satisfactory.
Facilities
The facilities are decent but not luxurious.
Dan
United Kingdom,
April
2024
7.4/10
The hotel is set in a really nice neighborhood in the business district of Nairobi, close to malls, and easily accessible to many areas of Nairobi. The rooms offer good value for money with all the essentials in place and an excellent view, but they could benefit from more attention to detail. The staff need better hospitality and service training to meet guest expectations. The dining experience is satisfactory with enough dishes to choose from, making it a decent option for visitors looking for convenience and comfort.
Rooms
8.0
The rooms provide good value for money with all the essentials in place and have an excellent view.
Service
6.0
The staff need better hospitality and service training.
Location
9.0
The hotel is located in the business district of Nairobi, close to malls, and easily accessible to many areas of the city.
Dining
7.0
The dining experience is satisfactory with enough dishes to choose from.
Facilities
7.0
The hotel provides decent facilities for guests.
Stephen
United Kingdom,
March
2024
7.2/10
The hotel is situated in a really nice neighborhood, which enhances the overall experience. The rooms are very tiny with a tiny bathroom, making it challenging to manage luggage and toiletries, but they offer good value for money. The service could use improvement in terms of hospitality and better training. The location is convenient for those visiting the business district of Nairobi, but there could be better clarification on transport services. The dining experience is satisfactory with a variety of dishes to choose from, and the grilled dishes are particularly enjoyable.
Rooms
7.0
The rooms are very tiny with a tiny bathroom and lack space for clothes and toiletries.
Service
6.0
The service needs improvement in hospitality and training.
Location
8.0
The hotel is located in the business district of Nairobi, which is very convenient for business travelers.
Dining
8.0
The dining experience offers a good selection of dishes, including delicious grilled options.
Facilities
7.0
The hotel provides adequate facilities for a comfortable stay.
convenient location
limited room space
Matthew
United Kingdom,
January
2024
8.0/10
The hotel is ideally located in a vibrant area of Nairobi, close to malls and easily accessible to many parts of the city. The rooms offer a pleasant view and have all the essential amenities in place. While the service would benefit from more hospitality training, the overall value for money is good.
Rooms
8.0
The rooms come with an excellent view and all the essentials in place.
Service
7.0
The service could be more attentive and would benefit from better hospitality training.
Location
9.0
The hotel is situated in a really nice neighborhood, though it's not ideal to be picked up at the airport directly.
Dining
8.0
The dining options include enough dishes to choose from, providing a satisfactory experience.
Facilities
8.0
The hotel offers a range of essential facilities to ensure a comfortable stay.
Eugene
United States,
January
2024
5.2/10
The hotel is situated in a really nice neighborhood, in the business district of Nairobi. The rooms are very tiny with a tiny bathroom, making it hard to find space for your suitcase or toiletries, but the bed is comfy. The service could improve with better hospitality training. The location is in the best areas of Nairobi but had issues with the taxi being late when going to the airport. The dining offers enough dishes to choose from but could upgrade to avoid square hamburgers.
Rooms
5.0
The rooms are very tiny with a tiny bathroom, leaving little space for luggage or toiletries. However, the bed is comfortable.
Service
5.0
The service requires more focus on hospitality training to meet guest expectations.
Location
7.0
The hotel is in the best areas of Nairobi, with a nice neighborhood feel and proximity to several malls.
Dining
6.0
The dining experience provides enough dish options, but the square hamburgers could be upgraded.
Facilities
5.0
The hotel lacks certain facilities, which might impact the overall experience.
Marc
United States,
January
2024
6.4/10
The hotel has a riverside balcony but small rooms with limited space for luggage and toiletries. However, it provides all essentials for a comfortable stay.
Rooms
7.0
The rooms are tiny with a tiny bathroom, making it a bit challenging to organize your belongings. On the bright side, having a balcony with a riverside view adds a nice touch to the room.
Service
6.0
While the service is decent, there is room for improvement in terms of hospitality training. The staff could benefit from more detailed briefings to meet guest expectations.
Location
8.0
The hotel is conveniently located in a nice neighborhood close to the business district and easily accessible to various areas in Nairobi. Being near Sarit mall adds convenience for shopping and dining.
Dining
5.0
The dining options are limited to just biscuits, which might not be satisfying for guests looking for a variety of dishes.
Facilities
6.0
The hotel offers standard facilities that meet basic needs but could use some enhancements for a more exceptional experience.
Riverside balcony
Limited dining options
Pamela
United Kingdom,
October
2023
6.6/10
The hotel is located in a nice neighborhood in the business district of Nairobi, close to several malls. While the rooms are very tiny with a tiny bathroom and lack space for luggage or toiletries, they do have all the essentials in place. The service would benefit from better hospitality training to meet guest expectations, including room service, dry cleaning, and housekeeping. Despite the slight drawbacks, the hotel is conveniently accessible to many areas of Nairobi.
Rooms
5.0
The rooms are very tiny with a tiny bathroom and no space for luggage or toiletries, but they have all the essentials.
Service
6.0
The service could be improved with better hospitality training and closer supervision to meet guest expectations.
Location
7.0
The hotel is located in a nice neighborhood in the business district of Nairobi, close to several malls. Despite some delays with taxis booked through reception, the location is convenient for exploring the city.
Dining
8.0
The dining options offer enough dishes to choose from, including fresh local fish.
Facilities
7.0
The hotel provides essential facilities for a comfortable stay.
John
United Kingdom,
June
2023
7.0/10
I had a mixed experience at this hotel. The rooms were very tiny with a cramped bathroom, making it challenging to place my suitcase and toiletries. On the bright side, the room had a balcony with a lovely view of the riverside and a comfortable bed. The service left much to be desired as the staff needed more training in hospitality and management oversight to meet guest expectations. The location was excellent, situated in a nice neighborhood near the business district of Nairobi. The dining options were satisfactory with a decent variety of dishes to choose from. Overall, the facilities were adequate, but improvements could be made for a more enjoyable stay.
Rooms
7.0
The rooms were very tiny with limited space, but the balcony overlooking the riverside and the comfy bed were nice.
Service
6.0
The service could be improved with better hospitality training and more attention from management to meet guest expectations.
Location
8.0
The hotel is situated in a great neighborhood near the business district of Nairobi, making it a convenient spot for travelers.
Dining
7.0
The dining options provided a decent selection of dishes to choose from.
Facilities
7.0
The facilities were satisfactory, though there is room for enhancement for a more enjoyable stay.
scenic riverside balcony view
cramped rooms
Helen
United Kingdom,
June
2023
5.6/10
The hotel is located in the vibrant business district of Nairobi, offering a nice neighborhood feel. The rooms are very tiny with a cramped bathroom, lacking sufficient space for luggage or toiletries, and no in-room facilities provided. The need for more hospitality training is evident to enhance the guest experience, although the location is ideal for exploring the nearby mall and West Lands center.
Rooms
5.0
The rooms are very tiny with a cramped bathroom, lacking space for luggage or toiletries and with no facilities inside.
Service
5.0
The service would benefit from additional training to improve hospitality standards and meet guest expectations.
Location
7.0
The hotel's location in the business district of Nairobi offers convenience for business travelers and is close to the vibrant West Lands center.
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